Shipping & Delivery Policy
Thank you for shopping with Oldbornclub!
We want you to have a clear understanding of how your order is prepared, shipped, and delivered.
Free shipping on orders over $69
1. Order Processing & Production
Many of our products are printed on demand.
Once your order has been placed and your payment has been confirmed, your item will be prepared for production.
Estimated production time: [2–3 business days].
Personalized products may require additional production time.
Production times do not include weekends, public holidays, or shipping transit time.
2. Shipping & Estimated Delivery
We currently ship to the destinations available at checkout.
Estimated shipping time for U.S. orders: [5–8 business days after dispatch].
Delivery estimates may vary depending on the destination, selected shipping method, and carrier.
The estimated total delivery time consists of production time plus shipping time.
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
3. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Please allow time for the carrier to update the tracking status after dispatch.
4. Multiple Shipments
Items in the same order may be produced or shipped separately.
If your order arrives in multiple packages, you may receive separate tracking information for each shipment.
5. Incorrect Shipping Information
Please review your shipping address carefully before placing an order.
If you notice an error, contact us as soon as possible at [contact@oldbornclub.com].
We will try to update your address before shipment, but changes cannot be guaranteed once your package has been dispatched.
If an order is returned to us because of an incorrect or incomplete address, please contact our support team to discuss the available options and any applicable reshipping charges.
6. Shipping Delays
We work to dispatch orders within the stated processing and production timeframe.
If we cannot ship your order within the promised timeframe, we will contact you with an updated shipping estimate and provide applicable options, including cancellation and a refund where required by law.
7. Lost or Missing Packages
If your tracking information shows an unexpected delay or your package has not arrived, please contact us at [contact@oldbornclub.com].
We will review the tracking information and assist you with the next steps.
If a shipment is confirmed lost before delivery, we will provide an appropriate resolution, which may include a replacement or refund.
8. Contact Us
For shipping questions, please email:
[contact@oldbornclub.com]