Frequently Asked Questions

1. Can I customize the year on my shirt?

Yes! Selected Oldbornclub products offer personalized EST. Year options.

Simply enter your preferred year in the personalization field on the product page before placing your order.

2. Can I change my personalized year after ordering?

Please contact our customer support team immediately if you need to make a correction.

We will do our best to help before your order enters production. However, changes cannot be guaranteed once production has started.

3. How do I choose the right size?

Please refer to the size chart provided on the product page.

For the most accurate fit, compare the measurements with a similar garment you already own.

4. Are your products made to order?

Many of our products are printed on demand.

This means your selected design is prepared for production after your order is placed.

5. How long does shipping take?

Production and shipping times vary by product and destination.

Please visit our Shipping & Delivery page for the current estimated timeframes.

6. How can I track my order?

Once your order ships, you will receive tracking information by email when available.

You can also visit our Track Your Order page for more information.

7. Can I return a personalized item?

Because personalized products are made specifically for you, returns for change of mind are generally not accepted, except where required by law.

If your item arrives damaged, defective, or incorrectly personalized due to our error, please contact our customer support team.

8. What if I receive the wrong item?

Please email us with your order number, a description of the problem, and photos if available.

We will review the issue and provide an appropriate resolution.

9. How should I care for my printed apparel?

Always follow the care label attached to your garment.

As a general recommendation, wash printed apparel inside out with similar colors, use a gentle cycle, and avoid ironing directly over the print.

10. How can I contact customer support?

Please email [Customer Service Email].

Include your order number if your question relates to an existing purchase.